Delivery Policy

Here at Get My Meds we pride ourselves on excellent customer service.

We know that you don’t want to wait days for your order to arrive. That’s why we send every order within the UK Mainland by first-class delivery, and can be upgraded to a tracked service if needed. Which means that, all being well, you should receive your parcel the following working day after it has been despatched.

What’s more, any order that we receive in the Birmingham area before 3pm on a working day will be despatched and delivered on the same day!

However, although we promise to despatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations. Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, certain parts of Scotland will usually take a little longer to arrive.

How will my parcel be sent UK mainland?

These timings and prices are susceptible to change since they are controlled by the courier company, but currently Royal Mail first-class deliveries arrive next working day (including Saturdays), but may take up to 3 working days, and cost £2.95. If orders are more than £50, Get My Meds will remove the delivery charge.

Please see below for list of Postcodes which Our Couriers do not count as UK Mainland and therefore charge us extra.

How will my parcel be sent Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland?

Postcodes included within this section are:

· AB31 – 38, AB41 – 45, AB51 – 56.

· FK19 – 20

· HS1 – 9

· IV1 – 32, IV36, IV40 – 49, IV51 – 56

· KA27 – 28

· KW1 – 17

· PA20 – 49, PA60 – 78, PA80 – 88

· PH1, PH5 – 10, PH15 – 26, PH30 – 44

· ZE1 – 3

Postage typically cost £3.95. These will be sent using Royal Mail Second Class and should take 3 – 4 working days for delivery. Should the item not arrive within this time scale please contact your local sorting office to ensure that they are not holding the item for you.

Help! I haven’t received my parcel, what should I do?

Contact us – we will do anything we can to help. If an item sent by Royal Mail has not been received it can often be found at the local sorting office awaiting collection. If not, the Royal Mail has a specific procedure that we can follow in the event of a missing parcel.

If you have any questions about delivery please contact us at hello@getmymeds.co.uk